It's really easy! Sign up for an account at https://www.automateon.app and start adding your devices (apps to download from the App Store and Play Store are coming soon!). Registering and tracking your devices on AutomateOn is absolutely free. Once you add your devices you can start adding dates for when the batteries should be replaced (we'll be rolling out tools that will estimate when battery replacement is due). The more of your devices you add and track the better AutomateOn's tools will be in helping to estimate your battery usage and predicting when your batteries should be replaced.
Once you subscribe to a paid plan (Basic, Premium or Ultimate) you'll be able to order batter replacements for your devices for free. Just click on the "Order" tab of the app and click on the "Order" button to have the replacement batters for your device delivered to you. If you are subscribed to either the Premium or Ultimate plans you can also book a Concierge service where a team member will provide at-home service to replace the battery in your most 'difficult' devices such as smoke detectors and car key remotes. To book the Concierge service click on the pulldown menu in the top left of the app and click on the "Book Service" link. On the next screen you'll be able to select a preferred date and time of when you'd like the Concierge to visit at the specified address.
Great question! On average a device takes 1.3 batteries; meaning which there are many devices that take one single batteries and typically a customer has the odd devices that takes 4 or more batteries. We wanted customers to have a clear picture of how many devices they could get battery replacements for in a month rather than the total number of batteries. Also, we are planning additional features for the service that are based more on devices than batteries so we figured it would be best to start with having customers getting used to managing devices through our app.
We love rechargeable batteries and they're great for high-use devices with popular battery sizes like game controllers. Unfortunately there are no rechargeable options for the more obscure batteries like the ones in your watches. We encourage you to use rechargeable batteries for standard-sized batteries like AA or AAAs and use AutomateOn's service for your more specialty devices like car key remotes.
Mail in your used batteries and let us dispose of them in the most environmentally-friendly manner. Also send us unrequired batteries for $0.50 off your subscription (per battery).
The Concierge Service is our at-home battery replacement service. This is where one of our trained team members will visit you at your preferred address and replace the batteries for you. This is perfect for some of the more 'difficult' devices we live with in our daily lives like car remotes or smoke detectors. You can book the Concierge Service via our app.
We can help! Just add the device to the app and select . Be sure to add a clear photo of the device. Order the battery replacement anyway and we'll make a best guess as to which battery it takes (we may contact you to get more information).
On the app, just go to the "Profile" tab and there is a "Cancel" button on the page. If you are changing plan just re-subscribe to the new plan.
No. Any unutilised battery replacements do not rollover to the following month. Concierge visits do not rollover to the next month unless we're unable to book you in for that month.
All team members that are assigned or contracted for Concierge service are vetted and police-checked.