It's really easy! Sign up for an account at https://www.automateon.app or download from the App Store or Play Store and start adding your things. Registering and tracking your things on AutomateOn is absolutely free. Once you add your devices you can start adding dates for when the batteries should be replaced. The more devices you add and track the better AutomateOn's tools will be in helping to estimate your battery usage and predicting when your batteries should be replaced.
Once you subscribe to a paid plan (Basic, Premium or Ultimate) you'll be able to order batter replacements for your devices for free. Just click on the "Order" tab of the app and click on the "Order" button to have the replacement batteries for your device delivered to you. If you are subscribed to either the Premium or Ultimate plans you can also book a Concierge service where a team member will provide at-home service to replace the battery in your most 'difficult' devices such as smoke detectors and car key remotes. To book the Concierge service click on the pulldown menu in the top left of the app and click on the "Book Concierge" link. On the next screen you'll be able to select a preferred date and time of when you'd like the Concierge to visit at the specified address (Concierge Service is currently available in metro Australian areas and booking times are available between 8am and 8pm Monday-Sunday).
Linking your note and other metadata to your thing and not onto the actual label lets you continually add and update to the note of your thing. You can also hide details you may not want to have on the label. And finally it save you from continually peeling the label off and onto your thing.
Great question! On average a device takes 1.3 batteries; meaning which there are many devices that take one single battery and typically a customer has the odd device that takes 4 or more batteries. We wanted customers to have a clear picture of how many devices they could get battery replacements for in a month rather than the total number of batteries. Also, we are planning additional features for the service that are based more on devices than batteries so we figured it would be best to start with having customers getting used to managing devices through our app, not to worry about how many batteries are in a device. Also, in some instances, you may have a thing like a garage remote or car fob that is in an enclosed case and you don't exactly know how many batteries are in the device. Our commitment to you is that we'll replace the batteries in your thing no matter how many batteries it takes.
We love rechargeable batteries and they're great for high-use devices with popular battery sizes like game controllers. Unfortunately there are no rechargeable options for the more obscure batteries like the ones in your watches. We encourage you to use rechargeable batteries for standard-sized batteries like AA or AAAs and use AutomateOn's service for your more specialty devices like car key remotes.
Mail in your used batteries and let us dispose of them in the most environmentally-friendly manner. Also send us unrequired batteries for $0.50 off your subscription (per battery).
The Concierge Service is our at-home battery replacement service. This is where one of our trained team members will visit you at your preferred address and replace the batteries for you. This is perfect for some of the more 'difficult' devices we live with in our daily lives like car remotes or smoke detectors. You can book the Concierge Service via our app. The Concierge Service is currently limited to metro Australia areas between 8am and 8pm Monday - Sunday. Service may be further limited by current lockdown restrictions in your state.
We can help! Just add the device to the app and select "Other" under Battery Size. Be sure to add a clear photo of the device. Order the battery replacement anyway and we'll make a best guess as to which battery it takes (we may contact you to get more information).
On the app, just go to the "Profile" tab and there is a "Cancel" button on the page. If you are changing plan just re-subscribe to the new plan.
No. Any unutilised battery replacements do not rollover to the following month. Concierge visits do not rollover to the next month unless we're unable to book you in for that month.
All team members that are assigned or contracted for Concierge service are vetted and police-checked.
Each thing you add to AutomateOn we apply a uniqe serial number or DeviceID to it. The DeviceID is embedded into the QR Code.